Privacy Policy


This Privacy Policy describes how ask.eduplay@outlook.com (“the Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Contact

After reviewing this policy, if you have any further questions, want more information about our privacy practices, or wish to make a complaint, please contact us by email at ask.eduplay@outlook.com

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more details about what Personal Information we collect and why.

  • Device Information
    • Purpose of collection: to properly load the Site for you and perform analytics on Site usage to optimize our Site.
    • Source of collection: automatically collected when you access our Site using cookies, log files, web beacons, tags, or pixels
    • Disclosure for business purpose: shared with our processor Shopify
    • Collected Personal Information: web browser version, IP address, time zone, cookie information, which pages or products you view, search terms, and how you interact with the Site
  • Order Information
    • Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide you with information or advertising relating to our products or services.
    • Source of collection: collected from you.
    • Disclosure for business purpose: shared with our processor Shopify or Razorpay
    • Collected Personal Information: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Customer Support Information
    • Purpose of collection: to provide customer support.
    • Source of collection: collected from you
    • Disclosure for business purpose:

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our partners, and in some cases through cookies or similar technologies (which you may consent to depending on your location).
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who have made purchases from other Shopify merchants and who may also be interested in our offerings. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

Cookies

A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site. Cookies also provide information on how people use the website, for example, whether it’s their first visit or a returning visit.

We use the following cookies to optimize your experience on our Site and to provide our services.

The length of time a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether to accept them through your browser settings—often found in “Tools” or “Settings.” For more information on how to change your browser settings or block cookies, you can visit: www.allaboutcookies.org.

Also note that blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information, follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that there is no consistent industry understanding of how to respond to “Do Not Track” signals, so we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

As mentioned above, if you wish to make a complaint, please contact us by email or post using the details provided under “Contact” above.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority.

Last updated: 28 November 2022